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Preorder items generally have the option to either pay in full or pay a flat rate deposit to secure the item and then pay the remaining balance upon arrival of the item into our warehouse.

So the deposit secures your particular piece, but it is non-refundable and non-transferable. 


Refunds will not be given in all cases for pre-order items. 

Cancellation Fee:

The non-refundable deposit placed to secure your order will be used as the cancellation fee.
A cancellation fee is required regardless if the order cancellation was completed by the customer, due to insufficient funds, payment overdue for more than 30 days, etc.
3 days grace period: If you disagree with the terms of this agreement or changed your mind, then you may cancel your order without penalty if it is within 3 days of placing it. The non-refundable deposit will be refunded in full within 7 business days. 
To cancel a preorder, please refer to our Return & Refund policy

Company information  

LIFTY Electric Vehicles

The Chq Building, Custom House Quay,

North Dock, Dublin,


Contact information


Lifty Electric Vehicles are not to be used on footpaths, cycle lanes or roads in Ireland. It is the complete responsibility of the customer to ensure that you operate your e-scooter within all country and local laws.

The customer assumes all liability and risk associated with the use of electric scooter products and holds Lifty Electric Vehicles Ltd and its owners free from any liability caused by their use.

Refunds Policy


To obtain a full refund, within 14 days of receiving the item you must inform us that you will return the goods in an “as new” condition. 


How to do this is detailed below.  


Lifty Electric Vehicles defines “as new” condition as unridden, with all parts, manuals, and accessories included in the original box and packaging. 


Returned items will be checked by one of our specialists to ensure they meet the criteria set out in this returns policy. 


Refunds will be processed within 14 days of us receiving the returned item, using the same method of payment used for the original purchase.


We may refuse a refund should your product be returned not in an “as new” condition. Credit & debit card refunds must be made to the card used for the original purchase. 


Please be aware that direct refunds can take up to five business days to appear in your bank account depending on whom you bank with.


We are unable to offer any refund without a valid receipt. 

©2020 by Lifty Electric Vehicles